Rhenus is a logistic service provider highly specialized in e-commerce channel.
From its logistic centres in Poland Rhenus handles even up to 50,000 orders per day serving individual clients from 11 European countries.
Rhenus provides inventory management with the use of a specialized WMS system combining experts’ experience with specialist knowledge.
Picking of orders is based on the effective picking route and scanning EAN codes of every product. Optimization of the storage area, internal transport based on a system of conveyors and full identification of goods on each stage of the logistic process are key elements in huge e-commerce projects and have a considerable influence on the final logistic cost of every order.
Rhenus has a know-how and many years of experience in providing value added services for broadly defined e-commerce sector. Company’s portfolio includes a wide range of VAS services such as: repacking, labeling, creating promotional sets, personalization of orders for individual clients, premium packing and also dealarming, ironing and refreshing of clothes.
Sales in e-commerce channel requires procedures for the return of goods purchased online. Return warranty relates to additional logistic operations which should be executed fast and accurately in order not to discourage clients from further purchase. We consider logistics of returns as verification of goods returned to e-store and subjecting them to detailed quality control, refreshing, repacking and preparing for resale or waste removal. Only efficiently organized logistics of the e-store enables to handle returns irrespectively of sales season or currently running promotions.